At Ascend Reach, we value your trust. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our online store. By using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers—we do not store your full card details)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device information
- Browser type
- Pages viewed
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order confirmations and updates
- Improve our website and customer experience
- Respond to customer service inquiries
- Prevent fraud or misuse
- Send promotional emails (only with your consent)
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics services
These partners are required to protect your data and use it only as needed to support our services.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website performance. You may disable cookies in your browser settings, but some site features may not function properly.
5. Data Protection & Security
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure.
While we strive to safeguard your information, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or deletion
- Opt out of marketing communications
- Request a copy of your stored information
You can submit requests using the contact details below.
7. Children’s Privacy
Ascend Reach is a kids’ toy store, but we only collect personal information from adults placing orders. We do not knowingly collect personal data from children under 13. If you believe a child has provided information, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Ascend Reach
5524 12th Ave
Brooklyn, NY 11219
📞 +1 (551) 351-0566
📧 Israelsteinberg@outlook.com